BrokerLAB Terms & Conditions

Effective Date: [EFFECTIVE DATE]
Last Updated: [DATE]

These Terms & Conditions ("Terms") are a legal agreement between you ("you," "your," or "User") and Deadline Learning LLC ("Deadline Learning," "we," "us," or "our"), which operates the BrokerLAB platform at realtorcecourses.com and related applications (the "Service"). Please read them carefully.

By creating an account, purchasing a course, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. The Service

BrokerLAB provides online real estate continuing-education ("CE") courses and related learning tools, including video lessons, interactive lesson content, section quizzes, a final exam, completion certificates, an adaptive learning profile and skill meter, and optional AI-powered practice tools ("AI Labs"). We may add, change, or discontinue features at any time.

2. Eligibility and Accounts

To use the Service you must be at least 18 years old and able to form a binding contract. You agree to provide accurate, complete information (including, where relevant, a valid real estate license number and licensing state) and to keep it current. You are responsible for your account credentials and for all activity under your account. Notify us immediately of any unauthorized use. Accounts are for individual use only and may not be shared, resold, or transferred.

3. Purchases, Pricing, and Payment

  • Pricing. Course prices are shown at checkout and are stated in U.S. dollars. We may change prices at any time, but changes do not affect purchases already completed.
  • Payment processing. Payments are processed by our third-party payment processor, Stripe. By purchasing, you authorize us and Stripe to charge your selected payment method for the total amount, including applicable taxes. We do not store full payment card numbers.
  • Access. On successful payment, you receive access to the purchased course for [ACCESS PERIOD, e.g. 12 months from purchase or until the CE renewal deadline you select], subject to these Terms.

4. Refunds

Because our courses provide immediate access to digital educational content, all sales are final and no refunds are provided once you have started a course or a completion certificate has been issued. [OPTIONAL REFUND WINDOW: If you have not yet started a course, you may request a refund within [X] days of purchase by contacting [SUPPORT EMAIL].] We may, at our sole discretion, grant refunds or credits in cases of duplicate charges, technical failure that prevents access, or as required by applicable law. To request a refund, contact [SUPPORT EMAIL].

5. Continuing-Education Credit and Early-Access Disclaimer

Please read this section carefully.

  • Early access / approval status. During our early-access period, one or more BrokerLAB courses may not yet be approved for continuing-education credit by the Oregon Real Estate Agency or any other regulator. Where a course is not yet approved, it is offered for early access, preview, and practice purposes only and does not confer CE credit until and unless it is approved. The approval status of each course is indicated on the Service; do not rely on a course for CE credit unless it is clearly marked as approved.
  • Your responsibility. You are solely responsible for confirming your own CE requirements, deadlines, required course topics (including any required Fair Housing or agency-mandated courses), and total credit hours with your licensing authority. Completing a BrokerLAB course does not guarantee that a regulator will accept it for your specific license, cycle, or jurisdiction.
  • Earning credit. Where a course is approved, CE credit is earned only by completing the required coursework, meeting any seat-time requirement, and passing the graded assessments (the section quizzes and the final exam at the required threshold). Optional content — including AI Labs, the skill meter, confidence checks, and other enrichment — is ungraded and does not affect whether you earn credit.
  • Reporting. Where required, we will report or make available your completion records to the appropriate authority. We are not responsible for a regulator's processing, acceptance, or timing.

6. AI Labs and AI-Generated Content

The AI Labs are optional practice tools that use third-party artificial-intelligence providers to simulate scenarios and generate coaching feedback. You understand and agree that:

  • AI output may be inaccurate, incomplete, or outdated, and is provided for practice and educational purposes only;
  • AI output is not legal, financial, tax, brokerage, or other professional advice, and must not be relied upon in real transactions;
  • your inputs are transmitted to third-party AI providers to deliver the feature (see the Privacy Policy); and
  • you must not enter real clients' personal information, confidential deal terms, or other sensitive third-party data into the AI Labs.

You are responsible for independently verifying any information before acting on it.

7. Acceptable Use

You agree not to:

  • share, resell, or provide unauthorized access to your account or the course content;
  • copy, reproduce, distribute, scrape, or create derivative works from the Service or its content except as expressly permitted;
  • misrepresent your identity or license information, or complete coursework or assessments on behalf of another person;
  • attempt to circumvent seat-time, assessment, security, or access controls;
  • upload unlawful, infringing, or harmful content, or attempt to disrupt, reverse engineer, or gain unauthorized access to the Service; or
  • use the Service in violation of any applicable law or of your licensing authority's rules.

We may suspend or terminate accounts that violate these Terms, and we may invalidate completion records obtained through fraud or circumvention.

8. Intellectual Property

The Service and all content, software, course materials, text, graphics, video, AI personas, and designs are owned by Deadline Learning or its licensors and are protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the purchased content for your own continuing education. All rights not expressly granted are reserved. "BrokerLAB" and associated logos are our trademarks and may not be used without permission.

8.1 Your content

You retain ownership of the inputs and responses you submit (your "User Content"). You grant us a license to use your User Content to operate, secure, and improve the Service (including transmitting AI Labs inputs to AI providers) and to maintain required CE records. You represent that you have the right to submit your User Content and that it does not violate any law or third-party right.

9. Disclaimers

THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT ANY COURSE WILL BE OR REMAIN APPROVED FOR CE CREDIT, OR THAT CONTENT (INCLUDING AI OUTPUT) IS ACCURATE OR COMPLETE. Nothing on the Service constitutes legal, financial, or professional advice.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEADLINE LEARNING AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOST CE CREDIT, LOST LICENSURE, OR REGULATORY PENALTIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE COURSE(S) GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE CLAIM. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless Deadline Learning from any claims, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Service, your violation of these Terms or applicable law, or your infringement of any third-party right.

12. Termination

You may stop using the Service and close your account at any time by contacting [SUPPORT EMAIL]. We may suspend or terminate your access for violation of these Terms, suspected fraud, or as required by law. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive. We will retain CE completion records as required by law even after termination.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-laws principles. Subject to Section 13.1, you and Deadline Learning agree to the exclusive jurisdiction and venue of the state and federal courts located in [COUNTY], Oregon.

13.1 [OPTIONAL — CONFIRM WITH COUNSEL] Arbitration and class-action waiver

[If you want mandatory arbitration, include a clause here providing that disputes will be resolved by binding individual arbitration and that you and Deadline Learning waive class actions. Arbitration clauses have specific enforceability and disclosure requirements — DRAFT AND PLACEMENT TO BE CONFIRMED BY COUNSEL. Delete this subsection if you prefer to resolve disputes in court only.]

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last Updated" date and, where required, notify you or require re-acceptance. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. Miscellaneous

These Terms, together with the Privacy Policy, are the entire agreement between you and Deadline Learning regarding the Service. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to us should be sent to the contact below.

16. Contact Us

Deadline Learning LLC
[MAILING ADDRESS]
[SUPPORT EMAIL]

These Terms & Conditions are a product-specific draft intended for review by qualified legal counsel before publication. They are not legal advice.